b'Fraud Prevention: How to Protect Your Online MyLAFPP AccountSafeguarding your online accounts is an ongoing effort to stay ahead of evolving and sophisticated predators. Making it a habit to exercise caution and staying on top of your personal information will prevent you from becoming a victim. There are several ways to secure your online accounts. Here are some tips on how to protect your MyLAFPP account and data:1Upon registration to your MyLAFPP online portal,5Do not include any personally identifiable informa-create a unique username and strong password.tion (PII) in your email messages or email attach-a.Astrongpasswordisonethatisnoteasilyments,suchasSocialSecuritynumbers,dates guessed, not used for other websites, and hasof birth, drivers license numbers, or addresses. a combination of letters, numbers, and specialInstead use the secure upload feature in MyLAFPP characters.for sending any PII.b.Yourusername,password,andsecurityHere are steps LAFPP takesquestions should not be answers that someoneto safeguard your information:could find by looking up your information online or through social media.2Enable the Multi-Factor Authentication (MFA) by1.LAFPP staff takes additional steps to verify using either your email or mobile text message. youridentitywhenyoucallandaskabout information related to your account.a.MFAmakesyouraccountmoresecureby2.If staff has an indication that the caller might requiringtwoormoredifferentverificationnot be who they claim to be, staff will not give methods (like a password and a code texted toout any confidential information.your phone) to access your MyLAFPP account, adding an extra layer of protection beyond just3.Staff does not make changes to your account a password.unless you submit your request in writing or 3Monitoryouraccountregularly.Reviewyoursubmit an official form.personal information for accuracy and look for any4.Staffwillnevercall,email,ortextyouto suspiciousactivity.Ifyoususpectfraud,quicklyrequest your MyLAFPP username, password, update your password and report the suspiciousoranyotherpersonalinformation.Ifyou activity to LAFPP staff.receive a call from someone claiming to be 4Look out for notifications via email or regular mailwith LAFPP and asking for this information, regarding a recent password or personal informa- itisrecommendedthatyouhangupand tion change that you did not initiate. Contact LAFPPcall LAFPP using the phone number on your immediately if you did not authorize any changes. pension statement or found at lafpp.lacity.gov to confirm you are speaking to LAFPP staff.8 PENSION PERSPECTIVES'